HOTEL GYM! ZW works out w/ @spazderka, #weightloss #Hustle (@ aloft Hotel) http://t.co/8aq89ar6 7 hrs agoFollow Zach on Twitter

Cash Flow Woes

Sounds like a fun post, right? It has been incredibly hard to predict what our monthly cash flow would be like since opening in 2005. And honestly, did I even think for a minute about the idea of cash flow before we opened doors to our own Theater space? — Not. At. All. I was thrilled about income and just made sure that expenses for DSI, with no FIXED overhead at the time, were less than our income. SIMPLE.

You know what’s not simple? Standard Inventory (Beer, Shirts, Snacks, etc), Quarterly Sales & Use Taxes, Rent, Utilities, Employees, Liability Insurance for the space, Advertising and Professional Membership Fees, Lawyers and Accountants, A Business Privilege License (OH YAY! A nominal but extra Fee just for the right to rent otherwise unoccupied commercial space, employ Tax-paying citizens and do business in town), Health Insurance, Retirement, and The overly complicated idea of Basis.

Yeah, I know. Now take those mostly FIXED costs and consider the anxiety of operating a service-based for-profit Arts organization with an extremely short sales cycle for all its revenue streams. AHHHH!

My company doesn’t necessarily have cash flow problems right now. I mean, any business could always use some extra cash and I’ve had plenty in the past (READ: cash flow issues, Not cash): I’ve not paid myself for months on multiple occasions; I’ve applied for personal loans to cover debts the company took on during periods of what we can call “Less-than-perfect” accounting; I regularly robbed Peter to pay Paul when deadlines hit (and I somehow managed to keep all the sharks happy).

But as I was more focused on survival and constant money allocation to cover our bases as a company, when I HAVE had extra money in the business — YAY! — it has been easy for me to justify spending it on things that were not always strategic for the FUTURE of the Theater. (Did I always pay down my business credit card first? No. Did I think about potential hidden costs? No. Has that been smart Leadership? No.) In the last two years I started to recognize that I had accidentally operated with a poverty mentality.

What does poverty mentality mean?

For ZW and DSI Theater Inc, I focused on what I did not have, not on what I did have. I did not always apply the positive belief that my comedy theater was worthy of success. I didn’t know how to frame what success meant. As a result, I was often jealous of organizations that were not exactly like my own, which drove spending and created unnecessary expenses that put my own financial health at risk.

I like to think I’ve reframed success and I’ve started to operate differently. Now to put my Cash Flow Woes post in perspective, that “reframe” helped me motivate and think strategically about cash flow but it doesn’t answer the list of questions ALL Arts Entrepreneurs have about managing cash flow (MUST REMEMBER TO KEEP A RESERVE) or, maybe even more importantly, How to create cash flow when necessary.

Look for that soon. Must work now. On cash flow.

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Spacetime Continuum

Ever wondered how the ZW #Hustle works? ME TOO.

I imagine my Hustle as a shiny blue BALL suspended over a green Hustle grid bound by time in yellow; A grid that measures tasks and deadlines; A grid that dips based on the intensity of the Hustle. But sometimes an EMERGENCY Hustle comes out of nowhere and hits the Hustle ball and splits, sending off faint — although highly effective — blue Hustle rings. Are you confused? ME TOO.

If only I COULD bend time and space I would always be in two places at once, easily accomplishing twice as much as the competition (and myself). But until then, I’ll just work harder.

NOTE: My worst (maybe best) competition is myself, the Multiverse Zach who judges me constantly.

Okay, back to it.

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Working Man’s Lunch

I was not aware that Fullsteam Brewery was in GQ until yesterday (Way to #Hustle guys)

They were featured back in August, right before the Brewery officially cut the ribbon and opened for production. It was a pretty AMAZING article that directed people towards Beer culture in North Carolina. And whether or not Fullsteam “saved” Southern Beer (I’m not sure Sean would have approved that exact spin on the article) it was HUGE publicity for a New Brewer that supports its competitors.

My readers know I’m a relatively new BUT AVID Beer Fan. And I like EVERYTHING that comes out of Fullsteam, Well … Except for Hogwash (Smokey Porter – Not my favorite). But as a business owner, I am most impressed with Sean’s passion and his ability to work for a year to build anticipation for and a community around a product that follows through. Quality. Quality people. Quality product.

A lot of people feel like Sales can be fake, and PR like the article in GQ can be excessive (smarmy) and not “authentic” but when you BELIEVE in both your product and your ability to exceed expectations unwavering confidence can make the difference between success and failure.

I Am Sold. And Fullsteam WILL succeed. Why? Because it has a quality product and someone at the helm who isn’t afraid to sell. I myself am writing this post while enjoying a growler of Working Man’s Lunch, a Chocolate Stout which I bought today at R&D for ONLY $14. You should pick one up.

Do you have examples of products that got Hype and delivered?

What about organizations that sold HARD but didn’t back up the Hype?

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